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Q&A
FAQ
0985-22-1121
Frequently Asked Questions
Regarding taxi arrangements
For customers who require taxi arrangements!
Due to expected congestion in the evening, we cannot accept reservations for specific time slo…Continue readingPlease tell me about the accommodation tax.
Starting July 1, 2026 (Wednesday), a lodging tax will be charged separately in accordance with Miyazaki City ordinances.It costs 200 yen per…Continue readingWhat has changed since the minor redesign?
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It's just a small token, but...
Here are the key points after the renovation!
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◎＜All ca…Continue readingPlease check again! "Regarding cancellations"
◆In case of a no-show without prior notice, 100% of the accommodation fee will be charged.
◆Cancellations made after 6 PM on the day of arr…Continue reading(Payment on site) How to issue a receipt
Following a finding from an external audit, we will be changing our receipt issuance process as follows, in order to ensure proper tax proce…Continue reading(Online card payment) How to issue a receipt
For online card payments, please log in to your My Page on your computer, click the receipt button, specify the recipient's name, and print …Continue readingWhat about cleaning during consecutive stays?
■Room cleaning will not be provided during consecutive stays.(You can stay in your room.) We will only replenish towels.(doorknob)
■If you …Continue reading【Parking】 What's this about a newly built parking lot?
You are welcome to park in any available space in the parking lot adjacent to the hotel! (24-hour free entry and exit)
A new "Third Parking…Continue reading【Parking】 Where is the location?
You are welcome to park in any available space in the parking lot adjacent to the hotel! (24-hour free entry and exit)
A new "Third Parking…Continue reading【Parking】 How much does it cost?
●You are guaranteed a parking spot and can come and go freely.
●The fee for light vehicles and regular cars is 600 yen.Please pay at the hot…Continue reading【Parking】 Can trucks and large vehicles park here?
Vehicles that fit within the standard parking space can be parked as is.
Trucks and large vehicles that do not fit in the standard car space…Continue readingCheck-in and check-out times
Check-in is at 3 PM and check-out is at 11 AM.Payment is required in advance at check-in.
* If a specific check-in time is set for each acc…Continue readingCan I use electronic money?
At check-in, you can pay for your accommodation using various electronic payment methods.
Please feel free to ask for more details.(@^o^)/(…Continue readingIs self-check-in available?
Self-check-in using a QR code is also available.Our reception staff is always on hand, so please feel free to ask them if you have any quest…Continue readingAbout bathroom amenities
In accordance with the "Plastic Resource Recycling Law," we do not provide toothbrushes or razors in the bathrooms of our rooms.Please pick …Continue readingRegarding the air conditioning in the room
Our hotel has a centralized air conditioning system, and it is not possible to use both cooling and heating simultaneously.Please understand…Continue readingImportant points to note when making a family reservation!
■At Miyazaki Green Hotel, children under elementary school age can stay free of charge if they share a bed with an adult (one child per bed,…Continue readingEarly check-in, late check-out
All of these services are available for 1100 yen per hour.We may not be able to accommodate all requests, so if you wish to check in early, …Continue readingWhat time is late-night check-in available?
You can check in even after midnight.After midnight, the main entrance will be closed, so please press the intercom at the night entrance in…Continue readingIs there a curfew?
The front desk is open 24 hours a day.There is no curfew, but please use the night entrance at the back right of the main entrance if you ar…Continue readingHow many types of rooms are there?
There are five types of rooms available: single, semi-double, double, twin, and triple.We do not have Japanese-style rooms, tatami rooms, or…Continue readingWi-Fi in your room(internet)
High-speed Wi-Fi is available free of charge in all rooms.The password is displayed on the bedside table.We also provide LAN cables.We do no…Continue readingDo you have a hair dryer?
All rooms are available.It's in the desk drawer.
High-powered hair dryers (free of charge, limited quantity) are also available for loan at …Continue readingTypes of pillows
The pillows in the guest rooms are made of down feathers.For customers who prefer other types of pillows, we also offer buckwheat hull and m…Continue readingRefrigerator
There is an empty refrigerator available for your use.Please press the black switch on the top cabinet to use it.Regarding accommodation for minors
If guests under the age of 18 are staying alone, a consent form from a parent or guardian is required.
Download the consent form here → htt…Continue reading【Breakfast】 Breakfast style
●time / From 6:30 to 9:00
●menu /Daily breakfast(800 JPY),Curry for breakfast(500 JPY),Egg on a raw egg for breakfast. (400 JPY) *Please or…Continue reading【Breakfast】 Daily breakfast(800 JPY)
【The drink bar is also free! 】Start your day with a warm meal of rice, miso soup, and a daily changing side dish!
(Images are for illustrati…Continue reading【Breakfast】 Curry for breakfast(500 JPY)
【The drink bar is also free! 】Apparently, eating curry in the morning stimulates the brain!
Refills are free!【Breakfast】 Egg on a raw rice breakfast(400 JPY)
【The drink bar is also free! 】Egg on a raw egg for breakfast.It's light and easy to eat.Perfect for those short on time!
We use red eggs fro…Continue reading
Reservations and Inquiries
Please feel free to contact us if you have any questions.